The Rural Healthcare Feasibility, Market Analysis, and Debt Capacity Data Site

Clinic Enhancement Plus©, to help you build a strong infrastructure that will drive bottom line profitability. 

• A complete observation of your clinic operation from reception to billing.
• Observe clinic workflow to identify efficiencies that can be realized.
• Assess processes in place to capture accurate patient demographics and verification of insurance.
• Analyze practice of collection of co-pay’s and deductible.
• Review forms utilized in nursing to document problems and medications.
• Observe customer service tenets applied in clinic setting.
• Identify average  “no show” ratio versus patient’s seen.
  

• Provide an assessment of your Business Office to identify areas to improve revenue cycle operation.
• Review of current Policy and Procedures in relation to collection of self-pay.
• Review of current Policy and Procedures to capture front-end collection of co-pay and dollars owed at the time of service.
• Review Accounts Receivable outstanding report and compare to market standards.
• Identify any challenges obstructing the revenue cycle process. 
  

• Assess current HR practices in regards to personnel files, job descriptions, competencies, orientation program etc.
• Evaluate the supply ordering process to identify any “waste” or ways to decrease expenses.
• Evaluate staffing levels in each of the departments.
• Review of job roles and assigned job tasks.
• Staff interviews conducted to determine challenges the staff are facing and input on current outcomes.
  

• A complete analysis of your current operations.
• Identify opportunities to enhance your revenue cycle operation and increase revenues.
• Provide recommendations to improve and streamline clinic workflow that will create efficiencies, decrease cost and produce better patient outcomes.